The following is a brief overview of our billing policies. If you have any questions regarding any of these policies or a specific question for our Billing Manager please contact our office at (973) 736-4442 and then access the Billing Manager extension.
Contracted Insurance Plans
Dr. Deborah A. Coy is an in-network provider on most insurance plans. If you are uncertain whether we are an in-network provider under your plan, please contact your insurance company.
Filing of Insurance Claims
Dr. Deborah A. Coy will file insurance claims for those patients who provide proof of insurance coverage at each visit. To most efficiently submit your claim, we ask that you keep us informed of any changes to your insurance plan as well as any address changes.
Secondary Insurance Claims
We cannot submit bills to secondary insurance plans on your behalf but would be more than happy to provide you with the documentation so you can pursue this on your own.
Verification of Coverage
Dr. Deborah A. Coy is unable to obtain verification of insurance coverage over the phone or Internet when you arrive for an appointment. The parent is responsible for supplying this information (i.e., the insurance card) to whoever is bringing the child in for a visit (i.e., spouse, grandparent, nanny, etc.).
If you have an outstanding balance on your account, you will receive a monthly statement outlining the balance that is due from you. This balance is due immediately upon receipt of the statement. If you have questions regarding the statement or are working with your insurance company to obtain payment on a denied claim, please contact our Billing Manager as soon as possible so that your child’s account remains in good standing.
If you are an existing patient and you lose insurance for your child/children, you may contact our Billing Manager for an estimate of the charge for a particular visit. Payment in full is due at the time of service.
Your child’s copay is due at the time of service. Dr. Deborah A. Coy reserves the right to charge a fee for copays that are not paid at the time of service.
Separated and Divorced Families
For those families where parents are separated or divorced, the parent authorizing treatment and bringing the child to be seen is responsible for payment. All payments are due in full at the time of service. If a divorce decree requires the other parent to pay all or part of the treatment costs, it is the authorizing parent’s responsibility to collect it from the other parent. Dr. Deborah A. Coy cannot act as a mediator for the collection of payment.
Inability to Pay
If your family is experiencing extenuating circumstances that will prevent payment of your copay or any balance due at the time of service, this matter should be discussed with the Billing Manager before your appointment.